Legal
Cancel your plan
Cancel online in a few clicks. No email, no phone call.
How
Sign in and open Settings. Under Your plan choose Open billing, then Manage subscription, and cancel there. Only the workspace owner can manage billing. You can also cancel from your Link account at link.com.
What happens next
Cancelling stops the next renewal. Monitoring and your history stay available until the end of the period you have paid for. If you cancel during your free trial, you are not charged.
Refunds
Payments are non-refundable, including for partly used months or years, except where the law requires a refund, such as a cooling-off period where you live, or we charged you by mistake. As the seller, Link may also refund a charge under its own terms, for example within 60 days to resolve a dispute. If a charge looks wrong, email support@traxure.com within 60 days or contact Link support.
Can't sign in?
Recover your account from the sign-in page, or email support@traxure.com from your account's email address and we will cancel for you.
Changed your mind
Resume any time before the period ends and nothing is lost.