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Help center

Short answers to the questions artists ask most. Write to support@traxure.com if yours is missing.

Finding your artist

Search Spotify by name from your dashboard. Photos and a song preview show beside each result so you pick the right profile the first time.

Getting verified

Press one button to confirm you're the artist or on their team, and start. If we already work with you or your manager, we can verify you directly.

Removing an artist

Settings → Your artist → Remove this artist, then confirm. Checks stop at once on every platform, your alerts and history stay in your inbox, and the artist slot on your plan is free again. It cannot be undone from the app.

Importing releases

After verification, one click imports every release and track on your Spotify profile.

Starting monitoring

Press Start monitoring on your Overview. The light turns green once the first scheduled check completes. You can pause and resume from the same panel at any time.

Guide: release monitoring for independent artists

Reading an alert

Each alert shows what changed and a suggested next step. Answer one question and monitoring keeps going. Alerts arrive in your Traxure inbox, and by email when a release goes missing or changes.

Guide: your song disappeared from Spotify

How Traxure compares

Spotify's Artist Profile Protection and some distributors' own tools each cover part of the job. Traxure works with any distributor, checks your releases on Spotify and eleven other platforms, and watches for takedowns, changed details and unexpected releases.

Traxure compared, side by side

Plans, trials and billing

Every plan starts with a seven-day free trial and then bills monthly, or yearly with 2 months free or more. Change or cancel from Settings. Cancelling stops billing at the end of the current period and keeps your history until then.

Appearance

Light and Dark themes, plus a visual-effects switch, live in Settings under Appearance. Your choice is remembered in this browser.