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System status
How to tell whether Traxure is working for you, and how we handle problems.
Your monitoring
The status light on your Overview shows whether monitoring is running for your workspace and when the last check finished. If checks are paused or waiting, the same panel says so.
When a platform has problems
If a platform is down or slow, Traxure waits and tries again. A failed check never counts as a missing release, so outages don't send false alerts. Checks catch up once the platform is back.
Changes and maintenance
Notable changes to checks and alerts are posted in the changelog.
Something looks wrong?
If checks or alerts don't look right, write to support@traxure.com and we'll look into it.