Amazon Music for Artists: how to claim your profile and check your catalog

What to do, in order

1. 1

   Have one release live first

   You cannot claim a profile until the artist's release is publicly available. If you cannot find yourself, check that a release is live on Amazon Music first.

2. 2

   Sign in and search for your profile

   Open Amazon Music for Artists on the web or in the app and sign in with an Amazon account you will keep long term. You can create one if you need to. Search for your artist name, check the releases to make sure it is really you, and press Claim This Artist.

3. 3

   Verify that it is you

   CD Baby, DistroKid, TuneCore and TuneCore Japan artists can log in with their distributor account for instant access. Otherwise, connect your social accounts, which Amazon says speeds things up. If you cannot, submit your official website or a social channel showing your name or email. Managers can submit a management company website listing the artist.

4. 4

   Check the release list

   Once you are in, compare the releases on your profile with your distributor dashboard. Look for anything missing, anything that is not yours, and releases split across two profiles with the same name.

5. 5

   Add your team

   The first person with an approved claim becomes the Owner. Owners and Admins can add team members, and Viewers can see data but cannot take action. Everyone keeps their own login.

What Amazon Music for Artists shows you

The numbers are a summary across all Amazon Music service tiers. They help you see what is working, but Amazon says the reports are not finalized streaming or royalty reports.

• Streams, which are plays over 30 seconds, and unique listeners for the period you pick.
• A last-24-hours view, updated several times an hour.
• All-time data going back to January 1, 2018.
• Reports you can export as a CSV from the web version.

What it does not do

Amazon Music for Artists is not a distributor. Your label or distributor delivers your music and fixes an artist name that was delivered wrong.

Amazon's help pages also do not describe an alert for a release that disappears. Check your release list now and then, or use a tool that checks for you.

When a release is missing or on the wrong profile

What to do depends on where the release has gone. Each store gets its own delivery, so one store can be missing a release while the others still have it.

• Not delivered at all: ask your label or distributor to deliver it to Amazon Music.
• Your music is on another profile: in the app, go to User Settings, then Help, then Report Issue, and select My content is on a different artist profile.
• Someone else's music is on your profile: open that album or song, open the three-dot menu and select Report Issue. Amazon says to allow up to four weeks for the change to appear.

Someone else's music is on your Spotify artist profile

How Traxure helps

Traxure checks your releases on Amazon Music once a day, alongside Spotify and the other platforms on your plan, and looks for new releases on release day. If a release stops showing on Amazon Music, you get an email and an in-app alert with what changed and a note to your distributor ready to copy and send yourself. Traxure never contacts Amazon or your distributor for you. Every plan starts with a seven-day free trial.

Questions artists ask